The restaurant...


"Starve them out!"
In the restaurant industry, time is money. We interviewed one top notch hostess on the secrets of turning tables.

audio(268k)
realplayer video


"On the edge"
Most upscale restaurants use a computerized dining system to track customer ebb and flow. But the reality is most restaurants won't turn any customer away, sometimes creating a rather overwhelming situation.

audio(140k), realplayer video

"VIP"
Why are those people being seated while I'm still waiting?

audio(252k), realplayer video


"Get their coats?"
Who really has the last word when the party's over.
audio(344k), realplayer video